These Terms of Service (“Terms”) govern your use of Katchment. By creating an account, accepting an invitation, or using Katchment you agree to be bound by these Terms. If you do not agree, do not use the service.
1. Who we are
Katchment is operated by Upbeat Software Ltd (“we”, “us”, “our”), a company registered in England and Wales under company number 17140434. In these Terms, “you” means the individual or legal entity using Katchment.
2. What Katchment does
Katchment is an online service for planning sales territories and managing leads relating to UK schools, nurseries, and care homes. It lets you draw territories on a map, view information about venues from public sources, search establishments’ public websites for contact email addresses, manage a pipeline of prospects, and share this work across a team. We may add, change, or remove features from time to time.
3. Eligibility and accounts
- You must be at least 18 years old to use Katchment.
- If you create an account on behalf of an organisation, you warrant that you have authority to bind that organisation to these Terms.
- Access is currently invite-only. You may not create an account without a valid invitation or without being granted access by us.
- You are responsible for keeping your login credentials secure and for all activity on your account. Tell us as soon as possible if you suspect unauthorised access.
- Each account is for a single named individual. Do not share your account with others.
4. Company accounts and roles
Katchment organises access around companies and roles. A company can have one or more admins and one or more franchisees. Admins manage the company, its territories, and its members. Franchisees see only the territories they have been assigned to. A small number of superadmins on our team have platform-level access for operational support and administration.
The company (and each admin acting for it) is responsible for the conduct of its members on Katchment, including any outreach they send using data obtained through the service.
5. Acceptable use
You agree that you will:
- Use Katchment only for lawful purposes and in accordance with these Terms.
- Comply with the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and all other applicable laws when using venue data, contact data, and any other personal data you obtain through the service.
- Use the email search feature only for legitimate business-to-business outreach that is relevant to the recipient.
- Honour opt-out requests from recipients promptly.
You agree that you will not:
- Attempt to reverse-engineer, decompile, or extract source code from Katchment.
- Scrape, crawl, or otherwise access the service by automated means, other than through features we explicitly offer.
- Resell, redistribute, or publish venue data or contact data obtained through Katchment as a standalone list or dataset.
- Use Katchment to send unsolicited bulk email, spam, phishing messages, or any unlawful or harmful communication.
- Attempt to circumvent access controls or access information you are not authorised to see.
- Impersonate any person or organisation, or misrepresent your affiliation.
- Upload content that is unlawful, defamatory, infringing, or that contains malware.
- Use the service in a way that damages, disables, overburdens, or impairs our infrastructure or any other user’s use of the service.
6. Venue and contact data
Katchment aggregates information about schools, nurseries, and care homes from official UK public sources, including the Department for Education GIAS dataset, Ofsted, the Care Quality Commission (CQC), the Care Inspectorate (Scotland), Care Inspectorate Wales (CIW), RQIA (Northern Ireland), Ordnance Survey, and the Office for National Statistics. We present this information as-is. It may be out of date or contain errors; before making a decision that depends on it, check against the primary source.
The email search feature reads pages an establishment has chosen to publish on its own public website and extracts email addresses found there. You are the data controller for any outreach you send using those addresses. You are responsible for ensuring your outreach complies with the UK GDPR, PECR, and any rules that apply to your industry or the recipient.
7. Your content
You keep all rights to the content you create within Katchment, including territories, pipeline entries, venue notes, and anything you upload. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process that content only to the extent necessary to provide the service to you and your authorised company members.
You warrant that you have the right to upload any content you put into Katchment and that it does not infringe anyone else’s rights or violate any law.
8. Our intellectual property
Katchment, its software, user interfaces, logos, branding, and content we produce are owned by us or our licensors and protected by intellectual property laws. Nothing in these Terms transfers any of those rights to you. You may use the service only as expressly permitted here.
If you send us feedback or suggestions, we may use them without any obligation to you.
9. Third-party services
Katchment relies on a small number of third-party services to operate, including database hosting (Neon), application hosting (Vercel), AI inference (Anthropic), map tiles and geocoding (Mapbox and Google), transactional email delivery (Resend), and authentication (Google). Those providers have their own terms and privacy notices. Your use of parts of the service that touch those providers (such as signing in with Google) is also subject to the relevant provider’s terms.
10. Fees
Katchment is currently offered on an invite-only basis without charge. If we introduce fees, we will give you reasonable notice and, where paid features are added, your continued use of those paid features will depend on you accepting the applicable pricing and terms.
11. Availability
We aim to make Katchment available reliably but we do not guarantee any particular level of uptime. We may perform maintenance, make changes, or withdraw parts of the service, with reasonable notice where practical.
12. Suspension and termination
We may suspend or terminate your access to Katchment, or remove content from it, if you breach these Terms, if we are required to do so by law, or if we reasonably believe it is necessary to protect the service, our users, or third parties.
You may stop using the service and close your account at any time by contacting us or, where available, by using in-app controls. After termination, some data may be retained for a limited period for backup, legal, or audit reasons, as set out in our Privacy Policy.
13. Disclaimers
Katchment is provided “as is” and “as available”. To the extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that data presented will be accurate, current, or complete.
14. Limitation of liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under English law.
Subject to that, our total aggregate liability to you under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, will not exceed the greater of (a) the total fees you have paid us for the service in the twelve months before the event giving rise to liability, or (b) £100. We are not liable for any indirect, special, incidental, consequential, or exemplary losses, or for loss of profits, revenue, business, goodwill, or anticipated savings.
15. Indemnity
You agree to indemnify and hold us harmless against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from (a) your breach of these Terms, (b) your misuse of venue data, contact data, or the email search feature, or (c) any outreach you send using data obtained through Katchment.
16. Changes to the service and these Terms
We may update the service, these Terms, or our Privacy Policy from time to time. For material changes we will give you reasonable notice, either by email to the address associated with your account or through the service. Continued use of Katchment after changes take effect means you accept the updated Terms. If you do not accept, you should stop using the service and close your account.
17. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that we may bring proceedings to protect our rights or enforce these Terms in any jurisdiction where you use the service.
18. General
- No waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to do so later.
- Severability. If any part of these Terms is found to be unenforceable, the rest remains in full effect.
- Assignment. You may not assign or transfer your rights under these Terms without our consent. We may assign our rights and obligations, including to an acquirer of our business.
- Entire agreement. These Terms, together with our Privacy Policy, form the entire agreement between you and us in relation to Katchment.
- Third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce them.
19. Contact
If you have questions about these Terms, contact us at hello@katchment.com, or by post at Upbeat Software Ltd, United Kingdom.